- Navjyot Gill
Digital Transformation in HR
With fast-changing market dynamics, HR professionals continuously look for opportunities to optimize their company’s overall performance. Undoubtedly, digital transformation offers a myriad of advantages that can offer invaluable strategies that most companies should implement.
Digital transformation brings stability and offers better collaboration techniques and can enhance customer experiences and a host of other critical benefits.
What is HR Transformation?
To begin with, Human Resource professionals in any organization can be empowered by integrating Digital Tools into their everyday functioning by streamlining and syncing different operations seamlessly. Primarily, it improves employee experiences and optimizes data-driven processes. This creates a holistic effect on an entire organization's performance.
The Strategies Involved: Every organization is inherently different in its operations, but some strategies remain consistent with most of them:
By adopting automation, repetitive tasks like form filling, and data entries, among several others can be eliminated saving considerable human involvement effort, and time.
Creating Online Presentations for employees and new customer additions to view and understand to reduce the load on HR.
Developing Chatbots can be a vital segment to reduce human intervention to reply to every query as many of these can be resolved at this level.
Adopting Artificial Intelligence[AI] can be of immense value when recruiting new employees. AI is a powerful tool that can segregate irrelevant or unsatisfactory job applicants, once again saving time.
Getting Started with Digital HR transformation
Before the process of digital HR, transformation begins, there are fundamental steps to initiate that must be in place to ensure a successful transformation. Remember, this is a step-by-step process where each can determine the outcome. Briefly, they include:
Defining a goal post. In terms of knowing the ultimate objective.
Before taking the first step, it will pay to predict what the outcome will be. How will the company benefit? It is equally important to focus on the employees primarily. For they are the ones who will be directly impacted.
Every employee must be considered an end-user. Let the employees lead the way for them to get accustomed to the new technology. Eventually, they will be in charge of most operations.
Make sure that all concerned parties are involved in the process.
Every HR professional must be in tune with the company’s prospects, and processes, and all related matters must filter down the hierarchal chain of the organization to the last employee.
To make this huge HR transformation process seamless and successful, the company needs all the support it may need [including from the Stakeholders].
Keep it simple. Complicating matters will create unwanted confusion.
It will pay in the long run to initiate each digital HR transformation gradually and let all concerned parties get familiar with it in depth, before starting on any new transformation.
This will ensure clarity and efficiency with each process to let it be completely assimilated within the organization.
Establish a workflow procedure. Knowing where to begin and what steps to follow in terms of priority.
Any new transformation will generate a long list of ideas/inputs from different sources. Each must be given its due importance in terms of priority. The prioritizing procedure can be based on the money and the effort involved and their correlation with the impact factor. The ones with the higher impact must be placed ahead of the next in line and so on.
Keep assessing the value of the inputs regularly.
While implanting an HR transformation is the best way forward for most organizations, every new change that has been integrated must be evaluated concerning its a) ease of use and b) the effectiveness of the process.
Adopting new processes just because the rule book says so is not recommended. A careful evaluation is essential at every stage.
Ensure that all participants are in sync with the same company culture or principles.
The organization must ensure that everyone is on the same page. This is a key component to the success of the entire digital transformation journey. Any mismatch or absence of employee involvement can have disastrous consequences.
Employees come from different cultural backgrounds and education standards, but they must have the company’s best interest at heart.
Technological innovations and the power of the internet combined can be a lethal business option and whether one like it or not, a majority of the world has it or is going to get it in the future.
Implementing an HR Digital Transformation system is no longer an option. It is a necessity!
Of course, all said and done, defining the best digital transformation strategies is no easy matter for the average enterprise. You will undoubtedly need expert guidance from an expert who is the best in this domain.
Get free customized guidance on your specific business profile and the best strategy to employ an efficient digital transformation solution. Call: AlphaBI for a free consultation.